Website Privacy Policy
Effective: November 2026 · Last updated: November 2026
This policy explains what information Perio Specialist ("we", "us") collects through this website, how we use it, who we share it with, and the choices you have. It covers the website only.
Who runs this website
This website belongs to Perio Specialist. It is hosted and maintained for us by our website and technology provider, Tidy Solutions Inc., which stores the information you submit through our forms on our behalf. Tidy Solutions has signed a HIPAA business associate agreement with us, so it must protect any health information it handles and use it only to run this website for us.
Health information you give us as a patient is also protected by HIPAA and the California Confidentiality of Medical Information Act. Our Notice of Privacy Practices explains how we use and protect your health records and your rights over them.
Information we collect
- Contact and consultation requests: your name, phone number, email address and message.
- New and returning patient forms: contact details, date of birth, insurance details, medical and dental history, medications, and your signature.
- Referral forms: information about the patient and the referring office, and any documents the referring office uploads.
- Device and usage information: your IP address and browser type, which every website receives. With your permission only, Google Analytics also collects which pages you visit and how long you stay.
- Cookies: see our Cookie Policy.
Giving us information through the website is voluntary. If you leave out information a form asks for, we may not be able to respond, schedule your visit or process a referral.
How we use it
- To respond to your questions and schedule appointments.
- To prepare for your care, process referrals and work with your insurance.
- To keep the website secure and protect our forms from spam.
- With your permission, to understand how the website is used so we can improve it.
We do not sell your personal information, and we never use information from our forms for advertising.
Health information on our forms
Our patient and referral forms are handled as protected health information. No analytics, advertising or other tracking tools run on those pages, whatever your cookie choices are. We use and share this information only as described in our Notice of Privacy Practices and as the law allows.
When you submit a form, we send two emails. You receive a confirmation with a link to view or print your form. Our office receives a short summary (your name, phone number and referring dentist) with a link to the full form. Our office email is a HIPAA-compliant Microsoft 365 account covered by a business associate agreement with Microsoft.
Who we share information with
- Our website and technology provider (Tidy Solutions Inc.), which hosts and maintains this website for us under a business associate agreement.
- Microsoft, which provides our office email (Microsoft 365) under a business associate agreement.
- Google, for spam protection on our Contact form (reCAPTCHA), the map of our office on our Contact page and gum disease treatment page, and Google Analytics (only if you allow it).
- Other healthcare providers and your insurer, when needed for your care and as described in our Notice of Privacy Practices.
- Courts and authorities, when the law requires it, for example in response to a court order or subpoena, or to protect the safety of our patients, staff or others.
- A new owner of the practice, if the practice is sold or merged, subject to the same legal protections.
Links on this website to other services, such as Cherry (payment plans), our online payment portal, YouTube and Instagram, take you to sites with their own privacy policies.
Cookies, tracking and your choices
We use necessary cookies to run the website. Analytics cookies are used only if you agree in our cookie banner. The Google map of our office is always shown, and Google may set its own cookies when it loads. You can change your choice at any time with the Cookie Settings link at the bottom of every page.
Visiting pages about a particular treatment can suggest a health interest. For that reason, Google Analytics does not load at all, and sends nothing to Google, until you agree to analytics cookies. Google's advertising features stay switched off, and we never use website visits for advertising.
Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to turn off analytics and do not ask again. Do Not Track: we do not respond to the older Do Not Track browser setting, because it has no agreed standard; GPC replaces it. We do not allow third parties to track you across other websites through our site.
How we protect and keep information
The website uses encrypted connections (HTTPS), and access to form submissions is limited to staff who need it. We keep information from our patient and referral forms, including uploaded documents, for 7 years after your last contact with our office. For patients under 18, we keep it until they turn 19 or for 7 years, whichever is longer. Our web server records visitors' IP addresses in its logs for security and to prevent abuse, and deletes them after 30 days. Consent records from our cookie banner hold no personal details.
Children
This website is not directed to children under 13. A parent or guardian should complete forms for a patient under 18.
Your rights
You may ask to see or correct the information you gave us through this website, or ask us to delete information that we are not required to keep. Your rights over your health records are described in our Notice of Privacy Practices. To make a request, contact us using the details below.
Changes to this policy
We will post any changes on this page and update the "Last updated" date. If we start using cookies for a new purpose, we will ask for your consent again.
Contact us
Perio Specialist
1623 Santa Clara Drive, Ste 100, Roseville, CA 95661
Phone: (916) 788-1114
Email: info@tidysolutionsinc.com